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Why did patelco automtaticaly cancel my overdraft coverage without being notified? I have been a member of patelco for over 20 years.

Account #98483. You have charged me 28.00 per check since Feb 2010. I have made several attempts to contact Lorrena LOPEZ WITH NO SUCCESS. According to the secratary for KEN BURNS CEO DOES NOT ACCEPT DIRECT CALLS.

IS HE TO GOOD TO TALK TO MEMBERS? MR.HUNTER DIDN,T. As far as i am concerned you can keep your money, and i will take my business eleswhere. As final note the only PATELCO OFFICE THAT HAS THERE ACT TOGETHER IS #72, CHRISTINA STAFFORD, ASST.

MGR. CONCORD CA.

Location: Las Vegas, Nevada

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Guest

Did someone just post their account number, financial institution and the people that have been in contact with online??

@AL lmao, You'd think someone who has an account for 20 years would know about ID theft!

Good luck to your new bank/ CU

Guest

This is just the tip of the iceberg. The problem is the poor quality service is offset by terms apparently no other financial services company is competing with.

In just the past two weeks I, an over 25 year customer with a sizable Money Market IRA with them $90,000, a $20,000 credit limit rebate master card, had my credit turned off on Christmas day without prior notification. I have been using the card for more than 20 years like a debit card using it almost any where and at any time to pay for any and everything. I have had it set to automatically pay the amount due to avoid a service charge almost all of the that time and never pay interest on a balance. Well this Christmas I played my cash flow a little close and had to use it a bit more than normal.

Apparently they have an automatic interception software that cuts off credit saying its over limit, when it wasn't. Fortunately my wife and I had some pocket change on Christmas Day and suffered minimal embarrassment.

But like this person I don't have much of a balance and am wondering if a charge I've overlooked comes in they will refuse to honor the overdraft protection of the credit card. I'm at the point of wanting to find a new credit union or bank that has anything like the free financial services provided by Patelco Credit Union.

Guest

Thank you for giving all of us your name and bank account number. I'm sure that overdraft protection would have really come in handy if you still had it.

:x

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